Казахтелеком

73%

1.3. Business Model

Resources

Employees

>19

thousand

total workforce (including S&As)

14%

share of women on the Management Board

Finance

127

KZT billion (excluding VAT)

Cash CAPEX in 2025

Infrastructure

>96

thousand km

length of the fibre-optic communication lines coverage area

23

data centres

>8

thousand

base stations

>44

thousand

video surveillance cameras

1,669

racks

server infrastructure capacity

Leadership in the telecommunications market

B2C

Internet access based on FTTH and GPON, pay-TV via the TV+ platform, traditional communication services, package offers for households, as well as digital service channels through the TelecomKz mobile application and online client engagement channels.

B2B and B2G

Broadband access services, corporate communication channels, L2VPN, L1 channels using Alien Wavelength technology, connection of government institutions, corporate clients and the base stations of mobile operators, as well as infrastructure solutions for industry, transport and video surveillance systems.

B2O

Infrastructure and digital projects aimed at the development of national digital infrastructure, the expansion of high-speed access, the development of international connectivity, satellite communications, computing capacities, AI solutions and digital services for the state and society.

Telecommunications network
and digital access

  • “FTTH network deployment” project;
  • “Provision of high-speed Internet access for the Republic of Kazakhstan”;
  • “Auyl Online”;
  • “Tazartu”.

Data centres and computing infrastructure

  • “Data Centre Valley”;
  • “Al-Farabium GPU cluster”;
  • “Development of infrastructure for cache servers”.

Public
safety

  • “Safe Yard”;
  • “Smart Stop”;
  • “Safe Kindergarten”;
  • “Smart Video Tokens”;
  • “HCBM Video Monitoring System”;
  • “Unified Drone Infrastructure”.

International and backbone
infrastructure

  • “Construction of submarine FOCL along the bed of the Caspian Sea”;
  • Private LTE;
  • Project 5G.

Information
security

  • Antivirus protection;
  • Video surveillance.

AI and sector-specific
digital services

  • “Zhardem 109”
  • AI doctor’s assistant;
  • Digital telemedicine service;
  • CerebraAI;
  • AI Personal Seller;
  • AI Personal Assistant.

Value created for stakeholders

Shareholders

293.4

KZT billion

record dividend payment in 2025 based on 2024 results

Clients

97%

AP indicator (Agent Performance) in 2025

83%

tNPS indicator (consumer loyalty index) in 2025

Employees

116

KZT billion

in labor costs incurred by Kazakhtelecom JSC in 2025

881

KZT million

in Kazakhtelecom JSC’s investments in employee training and development in 2025

State and society

44.7

KZT billion

tax payments in 2025 (consolidated data)

~233

thousand

business entities use Kazakhtelecom as a FDO, of which around 77 thousand have active cash register machines

1,154

5G base stations deployed and connected to the network in all regional centres in 2025

Communications and internet provided to:

>3.8 thousand

schools

80 thousand

business organizations

2.7 thousand

medical institutions

>15 thousand

government institutions